Frequently Asked Questions
Everything you need to know about your Lalabu shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Shop Pay.
How can I track my order status?
Once your order is placed, you can track its progress through the link provided in your confirmation email or by logging into your Lalabu account.
Are your products covered by a warranty?
Yes, all Lalabu products come with a one-year limited warranty against manufacturing defects to ensure the highest quality for our customers.